EXCHANGE POLICY:

Our exchange policy ensures customer satisfaction by offering a ten-day window for exchanges from the date of purchase. To be eligible for exchange, the item must remain in its original condition, unaltered and undamaged. We prioritize maintaining the integrity of our products to guarantee a seamless exchange process for our valued customers. This policy underscores our commitment to providing quality service and ensuring that our customers receive products that meet their expectations.

WARRANTY POLICY:

The warranty policy extends for one year from the date of purchase and encompasses various aspects to ensure customer satisfaction.

It covers lens discoloration, ensuring clarity and longevity of vision. Additionally, frame regulation services are included, allowing adjustments for optimal comfort and fit. The warranty also addresses issues with nose pads, ensuring they remain secure and comfortable throughout use. Moreover, screw tightening and replacement are part of the coverage, ensuring the durability and functionality of the eyewear. 

This comprehensive warranty policy aims to provide peace of mind to customers, ensuring their eyewear remains in excellent condition.

100% SECURE PAYMENTS:

Ensuring secure payments is paramount to our website's commitment to customer trust and satisfaction.

We have implemented rigorous security measures to safeguard every transaction made on our platform. Our website employs industry-standard encryption protocols to protect sensitive financial information, including credit card details and personal data, from unauthorized access or interception. Additionally, we regularly update our security systems to stay ahead of evolving threats and adhere to the strictest compliance standards.

By prioritizing the integrity and confidentiality of our customers' payment information, we strive to provide a safe and reliable online shopping experience, fostering long-term relationships built on trust and confidence.